FAQs
Frequently Asked Questions
We work very closely with our vendors to offer you valuable equipment that will stand the test of time at super competitive rental rates, and if you want to buy out and keep your unit at the end of the rental term, we will charge you the difference between the list price and what you have already paid in rental fees.
Unlike traditional music store we don't offer every piece of equipment from every manufacturer, but the select deals we offer are probably the most affordable way of getting access to absolute dream-gear by Manley, Apogee and others.
There are no free returns on rental equipment or professional audio gear sales.
RENTAL AGREEMENTS: You can cancel your plan early though, which will invoke early-return fees. Those are specified in your rental-agreement and depend upon how early in your plan you want to cancel. For example, if you want to terminate a 36-month rental plan after 3 months the early-termination fees will be higher than if you want to return that same unit 34 months into the plan. We need to cover restocking, refurbishing, re-marketing fees, and in many instances (with our high end audio gear) check and potentially redo calibrations, bias-settings etc.
SALES: Our sales are final, and unless a unit arrives defect we will not offer free returns. All returns will be subject to fees as specified on our sales agreement that you confirm and agree to in our online checkout process.
We ask that you choose your professional equipment wisely and offer rental plans exactly for that reason.
Yes, during the soft-launch and roll-out we will be available in the USA, but we are already working on offering our products and services world-wide. Please sign up for our email newsletter so we can tell you as soon as we launch in your area / region.
We are working hard on launching out other hubs as soon as possible, please stay tuned via our email newsletter.
YES! We are already talking to several high profile companies that want to join Manley, Apogee and Langevin, but as you can imagine doing things a little different requires a lot of testing and establishing processes. We will announce whenever we launch new partnerships or group buys etc.
Even though our founder & CEO Dirk Ulrich is the original founder for both, Brainworx Germany and Plugin Alliance USA, audio.store is not going to be a Plugin Alliance V2 or a Plugin Boutique. That said, Apogee has plugins which we will start offering soon, and we may offer a curated selection of digital software goodies as well.
audio.store is owned by the new Rockforce Tech Holding Inc. (www.rckfrc.com)
Rockforce Tech Holding (rckfrc.com) also owns 100% of Manley Laboratories LLC and Apogee Electronics Corp.
rckfrc.com founder & CEO is the original founder for both, Brainworx Germany and Plugin Alliance USA (both of which he sold in 2021)